Navigation
Arts & Entertainment
Books
Comics
Health & Body
Media
Mothers Who Think
News
People
Politics2000
.Technology
- Free Software Project
Travel & Food
_______
Columnists

 

- - - - - - - - - - - -

- - - - - - - - - - - -

Current
Wire Stories

Click here to read the latest stories from the wires.

- - - - - - - - - - - -

View From the Top

Full list of profiles

- - - - - - - - - - - -

Also Today

For a full list of today's Salon Technology stories, go to the Technology home page.

- - - - - - - - - - - -

Search Salon


  
Advanced Search  |  Help

- - - - - - - - - - - -

Recently in Salon Technology

Books
Adventures in Silicon Valley
Hilarious and incisive, Michael Lewis' "The New New Thing" captures the elusive spirit of Silicon Valley.

By Mark Gimein
[10/22/99]


The war for America's thumbs
The stakes are huge and the combatants are mighty -- who will win the war for video-game console supremacy?

By Greg Costikyan
[10/21/99]


Professor cyborg
If we want to stop machines from taking over, we better start becoming more like them.

By Janelle Brown
[10/20/99]


Attack on the Net
In the midst of dot-com mania, one radio ad campaign takes the offensive against online commerce.

By Andrew Leonard
[10/19/99]


The Hollywoodization of venture capital
The business of funding tech companies has gone gaga for brand names and boffo deals. "Visionaries," though, may be out of luck.

By Mark Gimein
[10/15/99]

Complete archives for Technology

- - - - - - - - - - - -

- - - - - - - - - - - -

Technology
by e-mail
Sign up here to receive our weekly e-mail newsletter listing recent and upcoming articles and events in Technology.

 
Unsubscribe

- - - - - - - - - - - -

 





Local explosion
Dan Finnigan, president of Knight Ridder New Media, talks about how "the No. 1 newspaper chain on the Internet" is destined to be the king of online local news.

- - - - - - - - - - - -
By Janelle Brown

Email this to a friend

Oct. 25, 1999 | Knight Ridder knows newspapers -- as one of the biggest newspaper conglomerates in the United States, it owns 31 newspapers in nearly as many major markets. Knight Ridder also knows the Net: Early on, the company launched Web sites for many of its print properties, experimenting with online content and paving the way for many newspapers to come. These days, it is rare to find a newspaper that isn't online in some form, and many can thank projects like the Mercury Center, from the San Jose Mercury News, a Knight Ridder paper, for their inspiration.

But converting a staidly profitable newspaper business into an ambitious Net company is no easy task. This year, Knight Ridder underwent several massive changes aimed at aligning itself more closely with the digital world. First, it moved its headquarters from Miami to Silicon Valley, eschewing its longtime home for the technological capital of the world. The company launched a new online portal strategy, coalescing its varied Web sites and brands under the RealCities umbrella network, and is now rumored to be spinning off Knight Ridder New Media into a separate business, with an eye toward an IPO. And finally, Knight Ridder hired Dan Finnigan, an industry veteran and expert in newspaper-Net convergence strategies, as the new president of Knight Ridder New Media. Finnigan, who most recently worked out of Los Angeles as the CEO of telco giant SBC's online operation, Smartpages, has spent 10 years researching and working online. He began his career as a researcher for Net pioneers David Farber and Vint Cerf back in 1988, before helping the Los Angeles Times launch its Net strategy in the early '90s.

Knight Ridder has now charged Finnigan with the daunting task of turning a traditional newspaper company into a Net start-up; making sense out of a confusing array of existing online brands; and building a network of partnerships to corner every local market in the United States. He recently spoke with Salon Technology about these challenges and the future of the written word in the online world.

How do Knight Ridder's newspapers fit in with the new Knight Ridder New Media online strategy?

We're on the verge of a real explosion in the use of the Internet locally; every local business in two years is going to have a Web site. It's going to be like a telephone number, almost. The demand for local eyeballs for local advertising online is going to grow as a result, dramatically.

Aggregating the local eyeballs needed for those kinds of businesses is going to require consumer products that go beyond what an online newspaper does. The goal here is, over time, to build a super-regional brand that drives traffic to local newspaper sites, local radio station sites, local TV sites, but is essentially the first stop one goes to for local information in the Bay Area, or in Miami, or in the Twin Cities. It is my ultimate goal that we are the "go local" button all across the Net -- across vertical sites and national portal sites.

Over time I don't know what will happen to newspaper URLs and brands -- to me, they'll just be different kinds of doorways into local content. But there's no doubt that our marketing thrust going forward will be to build these superregional brands.

Being the "go local" button everywhere across the Web is quite a challenge for a newspaper company that has a presence in only 31 markets. How do you plan to grow your network outside of the regions you already own?

I intend to partner with local media companies that bring essentially the same kind of thing to the table . [They should have] local marketing ability, local sales ability -- like newspapers, local TV stations, local radio stations and local publishers of almost every type.

My goal is not to compete with them, my goal is to share in the building of the same network resources that we need to build our local franchises. It's cost-effective to do it that way and ultimately makes it more likely that national vertical sites will want to cut a traffic distribution deal with us.

What are some of the technological challenges of running such a big network of sites?

The challenge is to select the right technology partners; and to plan ahead enough so that the product is flexible for a local marketplace and isn't too expensive to operate. In other words, the local business in Philadelphia can tweak it to their needs differently than the Miami business can tweak it.

Right now, we can launch a regional hub in 48 hours, and it can be maintained and operated by the local operation with minimum effort. They can take it from there -- they can build more content if they want to; create more products off of that platform, and it doesn't take too much for us to maintain what we've offered them.

The technology is provided by Inktomi and Commtouch, by Kinzan and KOZ.com -- we haven't built any of this stuff, we've just integrated it. These local franchises can choose any one of them that they want.

You say you envision an explosion of the local markets online in two years; this isn't the first time I've heard that. Back two, three years ago we saw a proliferation of city sites like Sidewalk and Citysearch, which also predicted that there would be an explosion in two years. Instead, these companies are struggling with a glut of competitors; even Microsoft recently sold Sidewalk to Citysearch. Why do you think you can succeed where others are failing?

To me that only confirms that what we bring to the table is really valuable. And right now, with Sidewalk folding in with Citysearch, there are less sites competing with me by definition. Knight Ridder has no choice but to take this battle to its end. We have no choice but to win it. We believe that the regional hub strategy is the best way, if we do it quickly and move fast and evolve quickly, to lock in and continue our No. 1 role in each of our markets.

Knight Ridder isn't new to this strategy, though -- you've been developing local city sites for several years now. What has the company done right and wrong so far?

What we've done right: We're the No. 1 newspaper chain on the Internet. We have 3.2 million unique visitors; 5.3 percent of all U.S. Web users is our reach; some of our Web sites are literally profitable today. We've lost 25 percent less money than we did last year; we're about to hit $30 million in revenue. So those are some good things.

However. Going forward we have got to move much more quickly and select what one, two or three things we're going to do with our product and business for the next six months and focus on those things, the way an Internet company here in the valley does.

. Next page | Yahoo is the future of the newspaper industry


 

 

Salon | Search | Archives | Contact Us | Table Talk | Ad Info

Arts & Entertainment | Books | Comics | Life | News | People
Politics | Sex | Tech & Business | Audio
The Free Software Project | The Movie Page
Letters | Columnists | Salon Plus

Copyright © 2000 Salon.com All rights reserved.

Salon Salon Technology