United Airlines

Ask the pilot Ask the pilot
Finally, U.S. airlines are trying to make us more comfortable when we fly -- first class and business, anyway. Can they compete with the world's best?
Crash and burn Crash and burn
Deregulation led airlines to shaft their customers -- and then go out of business! But the airlines that emerge from bankruptcy probably won't be any better.
United's ESOP fable United's ESOP fable
Did employee stock ownership drive the airline into bankruptcy?
Ask the pilot Ask the pilot
United isn't the first great airline to fall on hard times. Does anyone still remember Eastern? Or the glory days of Pan Am?
The air industry's worst nightmare The air industry's worst nightmare
Just days ago, national security executives met secretly with airline CEOs to warn them that al-Qaida may be planning to fire shoulder-launched missiles at commercial jets in the U.S. There's virtually no defense.
The 9/11 lawsuits The 9/11 lawsuits
A small but growing group of people who lost loved ones in the terror attacks are giving up federal compensation to sue airlines, airport security firms and the FAA.
Sorry we ruined your vacation Sorry we ruined your vacation
After a summer of chaos, will United's apologies and free miles be enough to appease customers?
Unfriendly skies
By Stephen Yafa
Unfriendly skies Unfriendly skies
Passengers who try to fly on United are ending up as casualties of a labor war between the airline's management and its "employee owners."
Out of the Blue
Lies in the sky: An inside look at United Airlines' abysmal service.
Scholar ship
Our travel expert digs up information on cheap flights for students, plus international phone cards and livening up that Florida-New York drive.
This week in travel
Wanderlust's selective guide to travel-related news from across the globe
Online ticketing, Part 2
Online ticketing, Part 2: Jenn Shreve compares the features and bugs of the four main online travel services.
I booked it online
Is online travel booking really the way of the future? Jenn Shreve assesses the advantages of online travel services.
Sexism in the air?
Are U.S. airlines giving women second-class treatment in first class?

Daily Newsletter

Get Salon in your mailbox!